Privacy Policy
Last Updated:
Buzz Cart respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Buzz Cart, referred to as “Buzz Cart,” “we,” “us,” or “our,” may collect, use, disclose, and protect information when you visit buzz-cart.com, make a purchase, contact us, or otherwise interact with our services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Buzz Cart, we may collect information such as:
Contact Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order number
- Order value
- Shipping status
- Return or refund information
- Customer-service communications
Payment Information
Payments may be processed through third-party payment providers.
We may receive limited transaction-related information, such as payment status, transaction reference numbers, or payment method type.
Complete card or banking credentials may be collected and processed directly by the applicable payment provider rather than by Buzz Cart.
Device and Technical Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Website activity
- Cookie identifiers
- Approximate location derived from technical information
Communications
If you contact us, we may retain the information you provide in emails, WhatsApp messages, support requests, forms, reviews, or other communications.
2. How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Process payments
- Provide order confirmations and tracking information
- Manage returns, replacements, and refunds
- Respond to customer-service requests
- Detect and prevent fraud or misuse
- Maintain and improve our website
- Analyse website usage and performance
- Send service-related communications
- Send marketing communications where permitted
- Comply with legal, regulatory, tax, accounting, or security requirements
- Protect our rights, customers, website, and business
3. Cookies and Similar Technologies
Buzz Cart and our service providers may use cookies, pixels, tags, or similar technologies.
These technologies may help us:
- Keep the website functioning correctly
- Remember customer preferences
- Maintain shopping-cart functionality
- Understand website usage
- Measure advertising performance
- Improve the customer experience
- Detect fraudulent or suspicious activity
Your browser may allow you to block or delete cookies.
However, disabling certain cookies may affect website functionality.
4. How We Share Information
We may share relevant personal information with trusted service providers when necessary to operate Buzz Cart.
These may include:
- E-commerce platform providers
- Payment processors
- Shipping and courier companies
- Warehousing and fulfilment providers
- Customer-support tools
- Website hosting providers
- Analytics providers
- Marketing or advertising providers
- Fraud-prevention and security providers
- Professional advisers
- Government authorities or regulators where legally required
We do not intend to disclose personal information unnecessarily.
5. Shopify and E-Commerce Services
Our online store may use Shopify or related e-commerce technology to operate the website, process orders, and provide store functionality.
Information you provide through the store may therefore be processed through systems operated by Shopify and other service providers involved in providing our online-store services.
Their handling of information may also be governed by their own applicable privacy policies.
6. Payment Providers
Payments may be processed by independent payment gateways or financial-service providers.
Those providers may collect payment information directly and process it according to their own terms and privacy practices.
We recommend reviewing the applicable provider’s privacy information where appropriate.
7. Shipping Providers
To deliver your order, we may share information such as your:
- Name
- Delivery address
- Phone number
- Order-related information
with courier, fulfilment, or logistics providers.
These providers use that information to process and deliver your shipment.
8. Marketing Communications
Where permitted, we may send information about:
- New products
- Special offers
- Promotions
- Discounts
- Store updates
You may unsubscribe from promotional email communications by using the unsubscribe option included in the message where available.
You may also contact us if you no longer wish to receive promotional communications.
Transactional messages relating to orders may still be sent when necessary.
9. Data Retention
We may retain personal information for as long as reasonably necessary for purposes such as:
- Fulfilling orders
- Maintaining transaction records
- Providing customer support
- Handling disputes
- Preventing fraud
- Meeting tax, accounting, contractual, or legal obligations
Retention periods may vary depending on the type of information and the purpose for which it is held.
10. Data Security
We use reasonable administrative, technical, and organisational safeguards intended to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account details and devices.
11. Children’s Privacy
Buzz Cart is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.
If you believe a child has provided personal information improperly, please contact us.
12. Your Choices and Rights
Depending on applicable law and the circumstances, you may be able to request actions relating to your personal information, such as:
- Accessing certain information
- Correcting inaccurate information
- Updating your contact information
- Requesting deletion where applicable
- Withdrawing certain consent
- Opting out of marketing communications
- Raising questions or complaints about our handling of personal information
Some requests may be subject to legal exceptions or verification requirements.
To make a privacy-related request, contact us using the details below.
13. Third-Party Links
Our website may contain links to websites or services operated by third parties.
Buzz Cart is not responsible for the privacy practices, content, or security of independent third-party websites.
We recommend reviewing their policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, technology, or legal requirements.
The latest version will be posted on this page with the updated effective date.
We encourage customers to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or how Buzz Cart handles personal information, contact:
Buzz Cart
Email: buzzcartofficial@gmail.com
Phone / WhatsApp: +91 9061075098